Terms of service

Article 1 - Presentation of the Company
"The website https://eshop.gaminetgamine.com is operated by ONCE UPON A TIME SASU, a company legally incorporated in France with a registered capital of 1,000 euros. Registered under number 849 416 011 in the RCS of Paris and holding VAT number FR39 849 416 011, our headquarters are located at 98 Rue Jean Pierre Timbaud, 75011 Paris, France. For inquiries, please contact us at hello@gaminetgamine.com."

Article 2 - Legal Capacity
"Users must have the legal capacity to form binding contracts to transact on www.gaminetgamine.com, including making purchases. This implies being of legal age as per respective jurisdictional laws and having the necessary mental capacity to understand and engage in contractual agreements. By using our services and agreeing to these Terms and Conditions, users confirm their legal capacity for such agreements."

Article 3 - Purpose
"This agreement defines the terms and conditions applicable to the use of www.gaminetgamine.com. It governs our e-commerce service, providing children's clothing and accessories. The terms are relevant to transactions made on our platform, exclusively pertaining to direct purchases, and do not extend to any subscription-based services."

Article 4 - Customer Agreement
"Customers agree to these Terms and Conditions upon purchasing products from https://eshop.gaminetgamine.com. This includes providing accurate personal information. ONCE UPON A TIME SASU is not responsible for errors or issues resulting from incorrect customer information. The agreement applies to all transactions, affirming the customer's understanding and acceptance of these terms."

Article 5 - Geographical Area
"Our products and services are offered to specific countries, listed on our website. Unfortunately, orders from locations beyond these countries cannot be processed due to delivery constraints. Customers should verify the list of eligible countries before purchasing to ensure delivery feasibility. This list is subject to change, reflecting updates in our delivery capabilities."

Article 6 - Access to Services
"Access to www.gaminetgamine.com is available 24/7, barring interruptions for maintenance, technical issues, or unforeseen events. ONCE UPON A TIME SASU is not responsible for any inconvenience caused by these service interruptions, and we strive to restore access swiftly."

Article 7 - Orders
"By confirming an order, customers accept the order terms, product details, and our General Conditions of Sale. Confirmation emails will be sent, but ONCE UPON A TIME SASU may cancel orders due to payment issues or suspected fraud. The company is not liable for non-receipt of confirmation emails due to incorrect customer information."

Article 8 - Payments
"Payments on https://eshop.gaminetgamine.com are in euros via bank cards. Customers must ensure they are authorized to use their cards and have sufficient funds. ONCE UPON A TIME SASU is not responsible for fraudulent card use. Orders may be canceled for payment failures, and secure encryption is used for payment processing."

Article 9 - Evidence
"Customers recognize the validity of electronic records kept by ONCE UPON A TIME SASU. These electronic communications are legally equivalent to traditional written documents, as per Law no. 2000-230 of 13 March 2000, regarding electronic signatures and evidence."

Article 10 - Product Delivery
1 - General Terms: Products are delivered to specific countries listed on our website. The delivery address is chosen during the order process. Delivery times on the site are estimates and ONCE UPON A TIME SASU is not liable for delays. Returned packages will require a second delivery attempt at the customer's expense.

2 - Specific Terms: Delivery terms for special products will be specified on the product page. Customers must ensure accurate delivery details and notify us of any changes 15 days before the expected delivery date.

Article 11 - Product Return
"Customers must report any issues with delivered products, like damage or missing items, within 14 days of receipt. In case of defects, a replacement will be provided, subject to availability, or an alternative item may be offered. Liability is limited to the product's value."

Article 12 - Force Majeure
"ONCE UPON A TIME SASU is not liable for non-performance of obligations due to events beyond its control, including natural disasters, war, terrorism, embargoes, and shortages of essential resources. Obligations will be suspended during such events."

Article 13 - Intellectual Property
"All content on https://eshop.gaminetgamine.com is the property of ONCE UPON A TIME SASU or its licensors and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited and may lead to legal action."

Article 14 - Rights and Periods of Withdrawal
"Customers have 14 days from order receipt to return products for a refund, under the French Consumer Code. Products must be in original condition. Refunds will be processed within 14 days of return receipt."

Article 15 - Retention of Title
"Ownership of products remains with ONCE UPON A TIME SASU until full payment, including fees and taxes, is received."

Article 16 - Signature and Proof
"ONCE UPON A TIME SASU emphasizes the importance of protecting personal information. Customers are responsible for the confidentiality of their login details and should regularly update their passwords. The use of these credentials will be regarded as proof of identity, and all transactions made under them are binding. The company's digital records will serve as evidence of transactions."

Article 17 - Force Majeure
"ONCE UPON A TIME SASU is not liable for non-performance of obligations due to events beyond its control, including natural disasters, war, terrorism, embargoes, and shortages of essential resources. Obligations will be suspended during such events."

Article 18 - Deactivation of the Customer’s Account
"If a customer violates the General Conditions, experiences payment issues, or provides false information, their account may be suspended or terminated. ONCE UPON A TIME SASU reserves the right to refuse service and orders from such customers."

Article 19 - Customer Service
"For queries, customers can consult the FAQ section on www.gaminetgamine.com or contact our customer service at hello@gaminetgamine.com. We strive to provide prompt and effective support for all customer inquiries."

These revisions maintain the original intent and legal soundness while ensuring clarity and conciseness in the terms and conditions.

Article 20 - Liability

"ONCE UPON A TIME SASU disclaims liability for failures due to third-party actions, customer fault, or uncontrollable circumstances. The website information is provided without guarantees of completeness, accuracy, or timeliness. Claims against the company must be made within 6 months of the related event."

Article 21 - Information and Freedom
"Customer data is vital for order management and may be shared with relevant parties. We adhere to data protection laws, allowing customers to access and correct their data. Feedback and data may be used to enhance services."

Article 22 - Website Advertisement
"ONCE UPON A TIME SASU reserves the right to display advertisements on its website. The selection and placement of ads are at the company’s discretion."

Article 23 - Amendments to the General Conditions of Sale
"We may update these Conditions without notice. Customers should regularly review the terms, as orders are governed by the terms in effect at the time of ordering."

Article 24 - Communication
"Communication is primarily electronic, with customers agreeing to electronic invoicing. Electronic communication is recognized as valid evidence under French law."

Article 25 - Continuity and Transfer of Rights and Obligations
"Contracts and obligations are binding and non-transferable without consent. The company may transfer its rights and obligations without customer consent."

Article 26 - General Provisions
"Invalidation of any part of these terms doesn’t affect the rest. Non-enforcement of any term is not a waiver of that term. Disputes are subject to appropriate legal jurisdiction."